Reference

How tribun138slot Handles Your Privacy Policy

We keep your account data, device signals, and payment references in one clear policy so you know what we collect and why.

Account dataDevice signalsPayment refsRetentionLocal law
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tribun138slot How tribun138slot Handles Your Privacy Policy
CONTACT PATHS

Ways to Reach Our Privacy Team

For privacy requests, we use direct channels instead of long forms. Live chat is open 24/7 for first contact, while email and the account form work for correction, deletion, or a copy of stored fields. Before we act, we confirm the phone and email on file so your request goes to the right record. We reply in clear English for Indonesian customers and keep the process tied to local law.

Team online

Live chat

Use live chat any time for a quick first check. We can confirm the request type, point you to the right form, and tell you what we need before we touch account data.

Email

Send privacy requests by email during 09:00-18:00 WIB, Monday to Friday. We use that channel for corrections, account closure, and written follow-up when you want a trace you can keep.

Account form

Inside your account, the form is the clean path for updates to phone, email, or stored consent. Submit it after sign-in, then we compare the request with the record on file.

SECURE HANDLING

How We Protect Your Records

We handle privacy by limiting who can see your file and by logging changes that matter.

Data handling

We keep only the fields needed to run your account, confirm a request, and settle a dispute if one appears. Full wallet credentials are not stored by us, and payment status is kept as a reference record only.

Cookie control

Cookies help us remember login state and repeat checks, but you can clear them in Chrome on Android or Safari on iPhone and sign in again. If the page feels stale, a fresh browser session usually fixes it.

Account security

When you change a phone number, email, or wallet link, we ask for a fresh check through the contact on file. That extra step helps block edits from a browser we do not recognise.

Retention

We keep logins, request history, and transaction references only as long as needed for account handling, legal duty, or dispute work. After that window, we remove or anonymise the record set.

Change requests

You can ask us to correct your name, phone, or email, or to close the account where local law allows it. Send the request from the address on file, or confirm it in live chat.

Local law

If a request conflicts with local law, we follow the rule that applies in your region and explain the result in plain English. Access and any change to service are available only where local law permits.

Questions About Your Privacy Policy

If you want to understand what sits on your file before you open an account, start here. These questions cover data collection, cookies, wallet references, retention, and the request path for corrections or closure. If anything still feels unclear, send the same question by chat or email and we will answer it in plain English for Indonesian customers.

We collect the name you enter, phone number, email, login time, browser type, and the device markers needed to keep the account in order. If local law permits, you can later ask us to change or close it.

Cookie and device data help us remember your session, spot a new browser, and confirm that a change request comes from the right account. On Android or iPhone, clearing Chrome or Safari cookies can reset a stale session.

We keep the payment reference, status, and the wallet name shown to us so we can match the account record. We do not keep your full wallet login or PIN, and we do not ask for more than the process needs.

We keep records only for the time needed to run the account, handle a request, settle a dispute, or meet a legal duty. After that period, we remove or anonymise the parts that no longer need to stay.

Send a request by live chat, email, or the form inside your account, and use the phone or email already on file. We verify that match before changing stored fields or closing the account.

If a rule in your region limits access or a change request, we follow that rule and explain what we can do instead. Availability depends on local law and is offered only where local law permits.

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